Privacy Policy

Kusadasi Boat Tours ("we", "our" or "the company") operates the website kusadasiboattours.com and provides boat tour services. This Privacy Policy explains how we collect, use, disclose and protect your personal information.

1. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, surname, e-mail address, phone number.
• Booking information: tour selection, number of participants, preferred date.
• Communication records: messages sent via our contact form or WhatsApp.
• Technical data: IP address, browser type, pages visited, visit duration (collected via cookies — see our Cookie Policy).

2. How We Use Your Information

We use collected data to:

• Process and confirm your reservation requests.
• Send you booking confirmations and important tour updates.
• Respond to your inquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract (fulfilling your booking), legitimate interests (service improvement, fraud prevention), legal obligation, and — where required — your explicit consent.

4. Sharing Your Information

We do not sell, rent or trade your personal data. We may share it with trusted third parties only where necessary:

• Payment processors (for secure transactions).
• IT service providers who host or maintain our systems.
• Competent authorities when required by law.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described above, or as required by applicable Turkish law and international regulations. Booking records are kept for a minimum of 3 years for accounting purposes.

6. Your Rights

Under applicable data protection law (KVKK and GDPR where applicable) you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at info@kusadasiboattours.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. All data transmissions on our website are encrypted via SSL/TLS.

8. Cookies

Our website uses cookies. For detailed information, please read our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revision date. We encourage you to review it periodically.

10. Contact

For questions about this Privacy Policy or our data practices, please contact:
Kusadasi Boat Tours
Güvercinada Limanı, Kuşadası, Aydın, Turkey
info@kusadasiboattours.com
+90 551 535 09 35